Weave’s Privacy Commitment
Our new privacy policy took effect on May 25th, 2018
Weave Privacy and Cookie Policy
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for Weave, register for an event, ask for customer support or buy something from us. We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways).
What Weave does with the information you provide us directly – When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our Weaves, to provide you with a more personalized experience, and to drive new product development.
Information Weave receives indirectly – Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or partners or sign in to one of our products through an authentication service provider like LinkedIn or Google, they'll pass on your contact information to us. We'll use that information to complete the request that you made.
Information Weave receives from social media – If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we will have access to your interactions and profile information. We will still have that information even if you later remove it from the social media site.
What Weave does with the information collected indirectly and from social media – We use your information to provide the services you've requested, create and maintain your accounts and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you are currently using, your customer support requests, new products you may like, chances for you to give us feedback and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.
We are required to have a legal basis for collecting and processing your information – In most cases, we either have your consent or need the information to provide the service you've requested from us. When that is not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.
You CAN decline giving us certain kinds of information – You can decline certain kinds of information use either by not providing the information in the first place or by opting out later.
You can also disable cookies to prevent your browser from giving us information – But if you do so, certain website features may not work properly. Cookies are small text files placed on a device when the device is used to visit Weaves. We may place cookies or similar files on your device for security purposes, to facilitate site navigation and to personalize your experience while using Weave. We also use cookies in order to keep you logged in to Weave if you register with us. Cookies allow us to collect technical and navigational information, such as browser type, time spent on Weave and pages visited.
If you would prefer not to accept cookies, you can do this by activating the setting on your browser that allows you to refuse the setting of all or some cookies – However, if you use your browser settings to block all cookies, please be aware that some functions and features of Weave may not work properly because we may not be able to recognize and associate you with your Weave account. In addition, we may not be able to tailor our recommendations as well as we would be able to if you had not blocked the cookies.
Third-party websites and social media widgets have their own separate privacy policies – Always check the relevant privacy policy before sharing personal information with third parties. Please note that you are subject to the privacy policies of each site you visit.
We limit access to your personal information to our employees and contractors who have a legitimate need to use it – If we share your information with other parties (like developers, service providers, domain registrars, and partners), they must have appropriate security measures and a valid reason for using your information–typically to serve you.
The European Economic Area (EEA) provides certain rights to data subjects – including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain. Weave undertakes to provide you the same rights no matter where you choose to live.
We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy – When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

You own your data. We protect it, limit access to it, and only process it according to your instructions. You may access it, share it through third-party integrations, and request that we export or delete it.
We hold the data in your account as long as you choose to use Weave: After you terminate your account, your data will be automatically deleted from our active database immediately and from our backups within three months after that.
If you are in the European Economic Area and you believe that someone has entrusted your information to us for processing (for instance, your employer or a company whose services you use), you can request certain actions from us regarding your data. To exercise those data rights, please contact the person or company that entrusted the data to us and we will work with them on your request.

There are some limitations to the privacy we can promise you. We will disclose personal information if it's necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users' safety. We do not currently honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.
You can always contact us – Please feel free to ask questions about our privacy practices, request a GDPR-compliant Data Processing Addendum, alert us if you believe we have collected personal data from a minor or ask to have your personal information removed from our blogs or forums. Questions, comments and requests regarding this Privacy and Cookie Policy are welcomed and should be addressed to info@weave.me.

We will contact you to let you know if we make any major changes to our privacy policy, or in the event that we ever decide to sell our business. We will always show the date of the latest modification at the bottom of this page, so you can tell when it was last revised.

Last updated: May 25, 2018

Information Weave Collects and Controls
Weave has never sold your information to someone else for advertising or for any other purpose, and we never will.
Information that Weave Processes on Your Behalf